Retail Store Leader: People, Ops & Growth

Abercrombie & Fitch; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development Opportunities

Global Team celebration

Job summary

Abercrombie & Fitch in London is seeking a Store Manager to lead daily store operations, staffing, training and delivering a standout customer experience.

You will coach teams, manage schedules and payroll, oversee inventory and OMNI Channel workflows, and ensure brand presentation across the selling floor.

The role requires strong leadership, excellent communication, and a passion for fashion in a fast-paced retail environment.

Qualifications

• 2+ years of store management experience or supervisory experience in customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English.

Responsibilities

• Oversee staffing, training, development and retention of staff, including management career development.
• Lead store operations including hours, asset protection, stockroom and salesfloor organization.
• Ensure brand presentation and high level of customer engagement.
• Recruit, hire, train and manage schedules and payroll.
• Oversee inventory, replenishment and omnichannel operations.
• Analyze reporting to inform decisions and protect store assets.
• Open and close the store; operate POS systems; represent brand values.

Skills

Store management

Retail leadership

Communication skills

Relationship building

Talent development

Problem solving

Attention to detail

Self-motivation

Fashion trends knowledge

Fluency in English

Tools

POS systems

Job description

Abercrombie & Fitch in London is seeking a Store Manager to lead daily store operations, staffing, training and delivering a standout customer experience.

You will coach teams, manage schedules and payroll, oversee inventory and OMNI Channel workflows, and ensure brand presentation across the selling floor.

The role requires strong leadership, excellent communication, and a passion for fashion in a fast-paced retail environment.