Retail Assistant Manager: Lead Sales, Ops & People

ABERCROMBIE AND FITCH; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Bonus program

Paid time off

Indefinite contract

Volunteer day

Merchandise discount

Private medical insurance

Life and disability insurance

Associate assistance program

Parental and adoption leave

Pension plan with company match

Training and development

Career advancement

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, creativity and people leadership in our London-area store.

You will drive sales, supervise daily operations, and lead staffing, training and development while delivering exceptional customer service and shaping a compelling brand experience. You will also manage floorsets, product knowledge, visual merchandising, omni-channel orders and store assets protection, building a culture of internal growth and high

Qualifications

• Bachelor's degree or 1 year supervisory experience in a customer-facing role.
• Fluent English.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks with attention to detail.
• Engage in applied learning and proactive thinking.
• Able to thrive in a fast-paced, challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Education

Bachelor's Degree or 1 year supervisory experience

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, creativity and people leadership in our London-area store.

You will drive sales, supervise daily operations, and lead staffing, training and development while delivering exceptional customer service and shaping a compelling brand experience. You will also manage floorsets, product knowledge, visual merchandising, omni-channel orders and store assets protection, building a culture of internal growth and high