Store Operations & People Leader

ABERCROMBIE AND FITCH; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid Time Off

Indefinite contracts

Volunteer day per year

Merchandise discount

Private medical insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Pension plan with company match

Training and development

Career advancement opportunities

Job summary

Abercrombie & Fitch Co. in London is seeking an Assistant Manager to blend business strategy, operations, and people leadership, driving sales through excellent service and smart floor management.

You will oversee opening/closing, staffing, training, product knowledge, and visual merchandising while coaching a team and promoting from within. The role offers growth into future store leadership within our omnichannel brand.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Fluency in English and strong customer focus.
• Knowledge of current fashion trends and brand awareness.
• Strong communication and interpersonal skills; team coaching ability.
• Ability to balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Fluency in English

Customer service

Leadership

Education

Bachelor's degree or 1 year supervisory experience

Job description

Abercrombie & Fitch Co. in London is seeking an Assistant Manager to blend business strategy, operations, and people leadership, driving sales through excellent service and smart floor management.

You will oversee opening/closing, staffing, training, product knowledge, and visual merchandising while coaching a team and promoting from within. The role offers growth into future store leadership within our omnichannel brand.