Store Operations & Sales Lead | Growth & Training

AFH STORES UK LIMITED; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Indefinite contracts

Volunteer day

Merchandise discount

Private medical insurance

Life and disability insurance

Associate assistance program

Parental and adoption leave

Pension plan with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. in Greater London is seeking a store supervisor to lead daily operations and coach a diverse team. You will oversee opening and closing routines, drive sales, and ensure exceptional customer service on the sales floor and in the stockroom.

You will manage staffing, training, and visual merchandising while maintaining brand standards and operational efficiency in a fast-paced environment.

Qualifications

• Bachelor’s degree or at least one year of supervisory experience in a customer-facing role.
• Fluency in English.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team-building and ability to coach others.
• Initiative and confidence.
• Ability to balance multiple tasks while being detail-oriented.
• Engaged in applied learning and proactive thinking.
• Capability to perform in a fast-paced, challenging environment.]

Responsibilities

• Perform Opening and Closing Routines.
• Supervise the sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and manage payroll.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Represent the Brand, exemplifying company culture and values.

Skills

Supervisory experience

Customer service

Fluency in English

Fashion knowledge

Team leadership

Strong communication

Initiative

Multitasking

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. in Greater London is seeking a store supervisor to lead daily operations and coach a diverse team. You will oversee opening and closing routines, drive sales, and ensure exceptional customer service on the sales floor and in the stockroom.

You will manage staffing, training, and visual merchandising while maintaining brand standards and operational efficiency in a fast-paced environment.