Retail Store Associate - Customer Experience

JDSports; Aberdeen City; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, answer questions, and help them find the right products with confidence.

You will contribute to achieving team sales targets by understanding customer needs, recommending items, and promoting related products while keeping displays sharp and stock replenished. This role emphasizes teamwork and customer focus in a fast-paced retail environment.

Qualifications

• Experience in delivering high-quality customer service.
• Track record of helping customers and driving sales.
• Able to work collaboratively in a fast-paced retail environment.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of presentation across the store and ensure stock is replenished and correctly displayed.
• Process transactions, handle cash, and support daily store operations.
• Work with colleagues to support the day-to-day running of the store.

Skills

Customer service

Sales

Teamwork

Communication

Job description

JD Sports is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, answer questions, and help them find the right products with confidence.

You will contribute to achieving team sales targets by understanding customer needs, recommending items, and promoting related products while keeping displays sharp and stock replenished. This role emphasizes teamwork and customer focus in a fast-paced retail environment.