Retail Store Associate – Customer Experience & Growth

JDSports; Nottingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers with confidence, help them find products, and keep displays sharp and well-stocked. A collaborative team environment supports personal growth and daily store operations.

The role emphasises excellent service, product knowledge, and adherence to company standards, with opportunities for development and career progression within the organisation.

Qualifications

• Experience delivering friendly and efficient service to customers.
• Strong communication and interpersonal skills.
• Ability to work well in a team and stay positive under pressure.
• Willingness to learn and follow store procedures.

Responsibilities

• Greet customers and provide product information.
• Help maintain an inviting shop floor and well-presented displays.
• Replenish stock and support cash handling and checkout tasks.
• Assist with deliveries and store operations as needed.
• Collaborate with colleagues to hit sales and service targets.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers with confidence, help them find products, and keep displays sharp and well-stocked. A collaborative team environment supports personal growth and daily store operations.

The role emphasises excellent service, product knowledge, and adherence to company standards, with opportunities for development and career progression within the organisation.