Store Experience Specialist

JDSports; Shrewsbury; Presencial; GBP 12.000 - 18.000; Jornada completa

Descripción de la vacante

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, help them find products, maintain displays, and ensure stock is replenished and presented to the highest standards.

In this fast-paced retail environment you’ll work with colleagues to meet sales goals, process transactions, and follow store procedures. A positive attitude and willingness to learn are essential.

Formación

• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilidades

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conocimientos

Customer engagement

Teamwork

Organisation

Communication

Adaptability

Descripción del empleo

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers, help them find products, maintain displays, and ensure stock is replenished and presented to the highest standards.

In this fast-paced retail environment you’ll work with colleagues to meet sales goals, process transactions, and follow store procedures. A positive attitude and willingness to learn are essential.