Part-Time In-Store Customer Experience Pro

Leyland SDM; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Leyland SDM in Greater London is seeking a Customer Service Advisor to deliver an outstanding in-store experience. You will use product knowledge to assist customers, answer enquiries, and help meet their needs with a friendly, professional approach.

The role emphasises stocking, store presentation, and teamwork, with flexible shifts including weekends, and a commitment to customer satisfaction and brand standards.

Qualifications

• Experience in a customer-facing role, preferably in retail.
• Excellent verbal communication and interpersonal skills.
• Willingness to learn about products, services and promotions.
• Good organisational skills and attention to detail.
• Ability to work well as part of a team and support colleagues.
• Friendly, approachable and motivated with a focus on service.
• Adaptable and reliable with the ability to work varied shifts, including weekends.
• Takes pride in a clean, welcoming store environment.

Responsibilities

• Advise, serve, and engage with customers to build confidence and loyalty.
• Stay up to date with products, services, promotions, and competitor offerings.
• Replenish stock daily and maintain high standards of cleanliness and presentation.
• Support colleagues and contribute to a positive working environment.
• Maintain a positive attitude, be punctual and reliable, and adapt to changing needs.
• Take ownership of learning and complete required training.

Skills

Customer service

Communication

Product knowledge

Organisation

Teamwork

Positive attitude

Flexibility

Presentation

Tools

Retail IT systems

Job description

Leyland SDM in Greater London is seeking a Customer Service Advisor to deliver an outstanding in-store experience. You will use product knowledge to assist customers, answer enquiries, and help meet their needs with a friendly, professional approach.

The role emphasises stocking, store presentation, and teamwork, with flexible shifts including weekends, and a commitment to customer satisfaction and brand standards.