Retail Shift Supervisor — Lead, Develop & Drive Store Growth

Iceland Foods Ltd; Peterborough; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

15% discount in Iceland/The Food Wareh

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive work environment

Job summary

Iceland Foods Ltd. is seeking a committed Shift Manager to support the management team, drive store performance and deliver excellent customer service. You will join as a Retail Assistant with a £2 per hour supplement when you shift manage the store, contributing to a motivated, inclusive team and a best-in-class shopping experience.

The role emphasizes leadership, teamwork, and operational excellence, with clear career development paths and benefits described in our offer section.

Qualifications

• Proven experience in a retail management or supervisory role.
• Excellent communication with colleagues to deliver tasks first time, every time.
• Plans and organises the shift, using every team member.
• Provides balanced feedback to improve performance.
• Hands-on leadership to set the pace during shifts.

Responsibilities

• Maximise profit by ensuring great customer availability and driving sales.
• Engage, develop and retain great people by supporting engagement and inclusive culture.
• Do the right processes by following cash handling, security and One Best Way policies.
• Lead with a customer-focused mindset and motivate the team during shifts.

Skills

Retail management

Supervisory experience

Communication

Shift planning

Team coaching

Job description

Iceland Foods Ltd. is seeking a committed Shift Manager to support the management team, drive store performance and deliver excellent customer service. You will join as a Retail Assistant with a £2 per hour supplement when you shift manage the store, contributing to a motivated, inclusive team and a best-in-class shopping experience.

The role emphasizes leadership, teamwork, and operational excellence, with clear career development paths and benefits described in our offer section.