Retail Shift Manager - Lead Store & Develop People

Iceland Foods; Johnstone; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Store discount 15%

Holidays 28 days

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods is seeking a committed Shift Manager to join our growing team. You will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Lead by example, drive great customer service, and help create an inclusive culture where everyone can be their best. This role rewards hands-on leadership and a proactive approach to development.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit: focus on great availability for customers.
• Active role in store to drive sales with promotions.
• Deliver on actions set by line manager.
• Engage, develop and retain great people.
• Doing the right processes and doing them right: follow policies, cash handling and digital service improvements.

Skills

Retail management

Effective communication

Shift planning

People development

Hands-on leadership

Job description

Iceland Foods is seeking a committed Shift Manager to join our growing team. You will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Lead by example, drive great customer service, and help create an inclusive culture where everyone can be their best. This role rewards hands-on leadership and a proactive approach to development.