Retail Shift Lead: Develop Teams & Drive Results

Iceland Foods; Leigh; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Store discount

Holiday entitlement 28 days

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive culture

Job summary

Iceland Foods in Leigh is seeking a committed Shift Manager to support the store leadership team and deliver excellent customer service. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

The role focuses on ensuring product availability, engaging with colleagues, and following store processes to create a consistent and friendly shopping experience while supporting strong store performance and growth.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with colleagues to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback to improve performance.
• Demonstrates leadership and customer focus on shift.”

Responsibilities

• Maximise profit by ensuring great availability for customers.
• Play a role in driving sales with store initiatives.
• Deliver on actions set by line manager.
• Support and engage with team members and Talking Shop Rep.
• Follow cash handling and security policies and implement One Best Way processes.
• Lead by example to create an inclusive culture and develop staff.

Skills

Retail management

Effective communication

Shift planning

People development

Customer service

Job description

Iceland Foods in Leigh is seeking a committed Shift Manager to support the store leadership team and deliver excellent customer service. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

The role focuses on ensuring product availability, engaging with colleagues, and following store processes to create a consistent and friendly shopping experience while supporting strong store performance and growth.