Retail Shift Leader — Drive Results & People

Iceland Foods Ltd; Barry; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Staff discount

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid support

Career progression

Job summary

Iceland Foods Ltd is seeking a committed Shift Manager to support store leadership and deliver great service. You will join as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, helping drive sales and availability.

Responsibilities include leading the team on shift, maintaining store standards, and implementing all cash handling and security policies while contributing to a positive, inclusive work culture.

Qualifications

• Proven experience in a retail management or supervisory role.
• Strong communication with colleagues to deliver tasks first time, every time.
• Ability to plan shifts and utilise team effectively.
• Dedicated to creating an inclusive, supportive store environment.

Responsibilities

• Plan and coordinate shifts to meet store needs.
• Lead and motivate the team on shift to deliver excellent customer service.
• Ensure cash handling and security policies are followed.
• Support management with daily store operations and KPI delivery.
• Develop and coach colleagues to improve performance and skills.

Skills

Retail management

Team leadership

Communication

Shift planning

Customer focus

Job description

Iceland Foods Ltd is seeking a committed Shift Manager to support store leadership and deliver great service. You will join as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, helping drive sales and availability.

Responsibilities include leading the team on shift, maintaining store standards, and implementing all cash handling and security policies while contributing to a positive, inclusive work culture.