Retail Shift Leader: Lead Service & Team Excellence

Tesco Group; Guildford; Hybrid; GBP 20,000 - 22,000; Full time

Job summary

Tesco is seeking a Shift Leader to manage daily store operations in a dynamic retail environment. You will lead a team, coach colleagues, and ensure excellent customer service while maintaining safety and standards across busy shifts.

The role offers a pathway to develop leadership skills within Tesco's stores, with opportunities to work varied hours including early mornings and evenings to meet store needs.

Qualifications

• Minimum 16 guaranteed hours per week.
• Minimum 12 hours available if requested.
• Ability to work in a fast-paced retail environment.
• Coaching and developing team performance.

Responsibilities

• Coordinate a team to deliver store tasks.
• Provide on-the-job coaching and feedback to colleagues.
• Deliver great customer service and resolve issues.
• Ensure safety and compliance in daily operations.

Skills

Team leadership

Customer service

Communication

Flexibility

Problem solving

Job description

Tesco is seeking a Shift Leader to manage daily store operations in a dynamic retail environment. You will lead a team, coach colleagues, and ensure excellent customer service while maintaining safety and standards across busy shifts.

The role offers a pathway to develop leadership skills within Tesco's stores, with opportunities to work varied hours including early mornings and evenings to meet store needs.