Retail Shift Leader — Lead & Coach with Flexible Hours

Tesco; Glasgow; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to supervise in-store operations and lead a team across all departments. You will ensure excellent customer service, manage daily tasks, and support colleagues to perform at their best in a fast-paced retail environment. 18+ and ready to be a strong role model for service excellence.

The role offers set availability windows, minimum 16 hours per week, and pay starting at £15.59 per hour with increases to £16.86 in certain stores.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong communication and leadership skills with a customer-focused mindset.
• Willingness to be a role model and drive great service and inclusivity.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Overseeing daily operations and addressing day-to-day queries across all store areas.
• Building positive, inclusive relationships to support colleagues and performance.
• Confidently guiding the store in the Manager's absence and adapting to change.

Job description

Tesco is seeking a Shift Lead to supervise in-store operations and lead a team across all departments. You will ensure excellent customer service, manage daily tasks, and support colleagues to perform at their best in a fast-paced retail environment. 18+ and ready to be a strong role model for service excellence.

The role offers set availability windows, minimum 16 hours per week, and pay starting at £15.59 per hour with increases to £16.86 in certain stores.