Retail Shift Leader: Lead, Coach & Flexible Hours

Tesco UK; Cardenden; On-site; GBP 18,000 - 26,000; Full time

Job summary

Tesco UK is hiring a Shift Lead to oversee daily store operations, ensure great customer service, and support the management team. Availability windows outline shift times, with roles often starting at 12 hours per week and a guaranteed minimum of 16 hours.

The role pays per hour, with rates starting at £15.59 and rising to £16.86 in certain stores within the M25. You will lead the team in the Manager's absence, work across store areas, and coach colleagues to deliver outstanding service.

Qualifications

• Experience leading a team in fast-paced retail.
• Able to work in shifts including weekends.
• Strong communication skills.
• Committed to great customer service.

Responsibilities

• Lead the store team in the Manager's absence.
• Work across all store areas and with colleagues.
• Build positive, inclusive relationships that help colleagues perform at their best.
• Coach colleagues, giving feedback and role modelling great service.

Skills

Team leadership

Communication

Customer service

Retail experience

Job description

Tesco UK is hiring a Shift Lead to oversee daily store operations, ensure great customer service, and support the management team. Availability windows outline shift times, with roles often starting at 12 hours per week and a guaranteed minimum of 16 hours.

The role pays per hour, with rates starting at £15.59 and rising to £16.86 in certain stores within the M25. You will lead the team in the Manager's absence, work across store areas, and coach colleagues to deliver outstanding service.