Retail Shift Leader - Flexible Hours & Team Coach

Tesco Retail; Uckfield; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to help run a busy store and deliver outstanding service to customers. You will lead the team, support daily operations, and be the go-to person for day-to-day queries.

The role offers a competitive hourly rate from £15.59 to £16.86 in some stores, with a guaranteed minimum of 16 hours per week. Applicants must be 18 or over and available across the stated windows.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong service mindset and communication skills.
• Be 18 years of age or older to apply.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues, acting as the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues and providing feedback to model great service.
• Staying curious and seeking opportunities to serve customers, communities and the planet a little better every day.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

Tesco is seeking a Shift Lead to help run a busy store and deliver outstanding service to customers. You will lead the team, support daily operations, and be the go-to person for day-to-day queries.

The role offers a competitive hourly rate from £15.59 to £16.86 in some stores, with a guaranteed minimum of 16 hours per week. Applicants must be 18 or over and available across the stated windows.