Retail Shift Leader: Inspiring Team & Customer Focus

Tesco PLC; Folkestone; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Flexible hours

Clubcard discounts

Wellbeing services

Life cover & pension

Employee benefits

Uniform provided

Job summary

Tesco PLC is seeking a Shift Lead in the United Kingdom. You will lead the store team, ensure a great customer experience, and be the go-to person for daily operations. The role offers flexible working patterns and opportunities to grow within Tesco.

You will be responsible for coaching colleagues, maintaining high service standards, and promoting inclusivity while supporting store performance and customer satisfaction.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong people management and coaching abilities.
• Excellent customer service and communication skills.

Responsibilities

• Lead in-store team to deliver excellent customer experience.
• Be the go-to person for day-to-day operational queries.
• Build positive relationships and motivate colleagues to perform at their best.
• Lead the store in the Manager's absence and make flexible decisions.

Skills

Leadership

Team management

Customer service

Communication

Job description

Tesco PLC is seeking a Shift Lead in the United Kingdom. You will lead the store team, ensure a great customer experience, and be the go-to person for daily operations. The role offers flexible working patterns and opportunities to grow within Tesco.

You will be responsible for coaching colleagues, maintaining high service standards, and promoting inclusivity while supporting store performance and customer satisfaction.