Retail Shift Leader: Inspire Teams & Service

Tesco Retail; Penistone; On-site; GBP 22,000 - 23,000; Full time

Job summary

Tesco is recruiting for a Shift Lead to manage day-to-day store operations and lead a team in a fast-paced retail environment. You will deliver a great customer experience, work across store areas, and act as the go-to person for daily queries. Availability and flexibility are essential to cover shifts.

Qualifications include experience in team leadership and a strong commitment to service. This role supports inclusive relations and customer-first delivery as part of Tesco’s commitment to

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong communication and leadership skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Lead the store in the Manager’s absence and ensure smooth daily operations.
• Coordinate across store areas and support colleagues with queries.
• Build inclusive relationships to help colleagues perform at their best.
• Coach colleagues, give feedback, and model great service.
• Stay flexible and make balanced decisions to meet customer needs.

Skills

Team leadership

Communication

Customer service

Job description

Tesco is recruiting for a Shift Lead to manage day-to-day store operations and lead a team in a fast-paced retail environment. You will deliver a great customer experience, work across store areas, and act as the go-to person for daily queries. Availability and flexibility are essential to cover shifts.

Qualifications include experience in team leadership and a strong commitment to service. This role supports inclusive relations and customer-first delivery as part of Tesco’s commitment to