Retail Shift Leader - Inspire Service & Team

Tesco Retail; Greenhithe; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Inclusive recruitment

Job summary

Tesco is seeking a Shift Lead in the United Kingdom to guide store teams and ensure exceptional customer service. You will be the go-to person for day-to-day operations, coach colleagues, and maintain inclusive team dynamics.

Ideal candidates have prior team-leading experience in fast-paced retail, with strong communication skills and a passion for delivering great service to every customer. Flexible hours and opportunities for growth are available.

Qualifications

• 18+ years old.
• Experience in team lead or management in a fast-paced retail environment.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Work across all areas of the store and respond to day-to-day operational queries.
• Coach colleagues, give feedback and model excellent service.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager's absence and make balanced, flexible decisions.

Skills

Leadership

Team management

Coaching

Customer service

Communication

Inclusivity

Problem solving

Job description

Tesco is seeking a Shift Lead in the United Kingdom to guide store teams and ensure exceptional customer service. You will be the go-to person for day-to-day operations, coach colleagues, and maintain inclusive team dynamics.

Ideal candidates have prior team-leading experience in fast-paced retail, with strong communication skills and a passion for delivering great service to every customer. Flexible hours and opportunities for growth are available.