Retail Shift Leader | Flexible Hours, Holiday Pay & Perks

Tesco; Rochdale; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working from day one

Colleague Clubcard discount 10%

Discounts, shares and cycle-to-work

Wellbeing services

Life cover 5x pay and pension with 7.5

Uniform provided

Job summary

Tesco is seeking a Shift Lead to supervise store shifts in the United Kingdom. You will lead a team to deliver excellent customer service, coordinate across store areas, and ensure smooth daily operations.

The role emphasizes inclusivity, coaching, and proactive problem-solving to support customers and colleagues. The role requires over 18, leadership experience in fast-paced retail, and strong communication to keep the team informed.

Qualifications

• Must be over 18 years old.
• Experience leading a team in fast-paced retail.
• Strong service orientation with focus on customers.
• Ability to build positive team relationships and inclusive environment.
• Clear communication to keep team informed and aligned.

Responsibilities

• Lead the store shift to deliver great customer experiences.
• Work across store areas and support daily operations.
• Build positive, inclusive relationships to maximise team performance.
• Step in to lead in the Store Manager's absence.
• Make balanced decisions and adapt to change.
• Coach colleagues, give feedback, and role model service.
• Seek opportunities to serve customers, communities, and the planet.

Skills

Leadership

Team motivation

Customer experience

Decision making

Coaching

Communication

Job description

Tesco is seeking a Shift Lead to supervise store shifts in the United Kingdom. You will lead a team to deliver excellent customer service, coordinate across store areas, and ensure smooth daily operations.

The role emphasizes inclusivity, coaching, and proactive problem-solving to support customers and colleagues. The role requires over 18, leadership experience in fast-paced retail, and strong communication to keep the team informed.