Retail Shift Leader: Flexible Hours & Growth

Tesco; Stratford-upon-Avon; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Disability Confident Leader

Flexible working

Job summary

Tesco is looking for a Shift Lead in the United Kingdom to coordinate store operations, lead the team, and deliver excellent customer service. You will work across store departments, handle daily challenges, and act as the go-to person for colleagues.

You will coach teammates, communicate clearly, and adapt to changing circumstances. The role requires being over 18 and flexible shifts, with a commitment to inclusive, customer-focused service.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Commitment to delivering great customer service and supporting colleagues.

Responsibilities

• Lead the store shift, ensuring smooth day-to-day operations.
• Support colleagues and coach on service standards.
• Act as the go-to person for day-to-day queries and issues.
• Lead the store in the Manager's absence and make balanced decisions.
• Promote an inclusive, positive team environment and clear communication.

Skills

Team leadership

Customer service

Communication

Flexible working

Job description

Tesco is looking for a Shift Lead in the United Kingdom to coordinate store operations, lead the team, and deliver excellent customer service. You will work across store departments, handle daily challenges, and act as the go-to person for colleagues.

You will coach teammates, communicate clearly, and adapt to changing circumstances. The role requires being over 18 and flexible shifts, with a commitment to inclusive, customer-focused service.