Retail Shift Leader - Flexible Hours & Benefits

Tesco PLC; Tees Valley; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Holiday 20 days + personal day

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life cover 5x pay

Pension scheme

Employee discounts

Uniform provided

Résumé du poste

Tesco PLC is seeking a natural leader to motivate the team in a fast-paced store environment. You will guide colleagues across all store areas, translating the company vision into outstanding customer service.

You will be the go-to person for day-to-day operations, coach staff, and model excellent service. This role offers flexible working and a strong focus on inclusivity and customer satisfaction.

Qualifications

• Experience leading in a fast-paced retail environment.
• Strong customer service focus.
• Clear and effective communication across teams.

Responsabilités

• Leading the team to deliver a great in-store experience for customers.
• Coordinating across store areas and guiding colleagues on day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and modelling great service.
• Staying curious and seeking opportunities to serve customers and the planet better.

Connaissances

Leadership

Communication

Teamwork

Customer service

Flexibility

Description du poste

Tesco PLC is seeking a natural leader to motivate the team in a fast-paced store environment. You will guide colleagues across all store areas, translating the company vision into outstanding customer service.

You will be the go-to person for day-to-day operations, coach staff, and model excellent service. This role offers flexible working and a strong focus on inclusivity and customer satisfaction.