Retail Shift Leader - Elevate Service & Team Performance

Iceland Foods; Reading; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

15% discount in Iceland/The Food Wareh

28 days holiday (incl. Bank Holidays)

Christmas vouchers – length of service

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Career progression paths

Inclusive work environment

Job summary

Iceland Foods is seeking a Shift Manager in Reading to support the store leadership team in delivering results and an excellent customer experience. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Lead a team to maximise sales while ensuring availability and strong service standards. You’ll engage colleagues, develop skills, and uphold cash handling and store policies in a fast-paced environment.

Qualifications

• Proven experience in a retail management or supervisory role.
• Strong communication to deliver store tasks first time, every time.
• Ability to plan shifts with the whole team and drive results.

Responsibilities

• Maximise profit by ensuring product availability and driving sales.
• Support and engage the team, developing staff and maintaining an inclusive culture.
• Complete actions set by the line manager focusing on customer-facing outcomes.
• Adhere to cash handling, security policies and One Best Way processes.

Skills

Retail leadership

Team communication

Shift planning

Performance feedback

Customer service

Job description

Iceland Foods is seeking a Shift Manager in Reading to support the store leadership team in delivering results and an excellent customer experience. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Lead a team to maximise sales while ensuring availability and strong service standards. You’ll engage colleagues, develop skills, and uphold cash handling and store policies in a fast-paced environment.