Retail Shift Leader: Drive Sales & Develop a Winning Team

Iceland Foods; Sheffield; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

15% discount

28 days holiday

Christmas vouchers

Refer a Friend

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods is seeking a committed Shift Manager to support the management team across our store. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store.

The role focuses on clear customer availability, driving sales, and delivering actions from your line manager. You will lead, develop and engage colleagues while maintaining a positive service culture and compliant store operations.

Qualifications

• Proven experience in a retail management or supervisory role.
• Strong communication with colleagues to deliver store tasks first time, every time.
• Ability to plan and organise shifts with the whole team.

Responsibilities

• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
• Deliver on all agreed actions set for you by your line manager.
• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
• Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
• A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
• Follow and implement all cash handling and security policies & processes.
• Play your part in providing the best digital service through implementing all "One Best Way" processes.
• Love your customers by being approachable.
• Look after our own by being respectful.
• Work together by being enthusiastic.
• Hate waste by taking action.
• Care about the business and our people by being considerate.
• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Skills

Retail management experience

Supervisory experience

Job description

Iceland Foods is seeking a committed Shift Manager to support the management team across our store. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store.

The role focuses on clear customer availability, driving sales, and delivering actions from your line manager. You will lead, develop and engage colleagues while maintaining a positive service culture and compliant store operations.