Retail Shift Leader: Drive Sales & Team Excellence

Iceland; Manchester; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

15% discount in Iceland stores

28 days holiday

Christmas vouchers (length of service)

Refer a Friend scheme

Healthcare plan option

Grocery Aid support

Clear career pathways

Job summary

Iceland in Manchester is seeking a committed Shift Manager who will support the management team to deliver consistent results and create the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Key responsibilities include driving availability, selling effectively, and supporting team development while ensuring adherence to cash handling and security policies.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by ensuring great product availability and strong sales.
• Engage, develop & retain great people; work with Talking Shop Rep.
• Follow cash handling and security policies & processes.
• Deliver excellent digital service through One Best Way processes.

Skills

Retail management

Team leadership

Effective communication

Shift planning

Customer service

Job description

Iceland in Manchester is seeking a committed Shift Manager who will support the management team to deliver consistent results and create the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Key responsibilities include driving availability, selling effectively, and supporting team development while ensuring adherence to cash handling and security policies.