Retail Shift Leader - Coach Great Teams & Drive Sales

Iceland Foods Ltd; Exeter; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Staff discount 15%

28 days holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan

Grocery Aid support

Career progression

Inclusive work environment

Job summary

Iceland Foods Ltd is seeking a committed Shift Manager to join our Exeter-based team, starting as a Retail Assistant with a £2 hourly supplement when you shift manage the store. You will support the management team to deliver consistent results and provide exceptional service to customers.

Key responsibilities include maximizing profit, improving stock availability, and promoting offers while developing and retaining staff within an inclusive environment.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve performance.

Responsibilities

• Maximise profit: deliver great availability for customers; sell promotional offers; implement actions from line manager.
• Engage, develop and retain great people: support Talking Shop Rep; drive engagement; foster inclusive culture; up-skill the team.

Skills

Retail management experience

Effective communication

Shift planning

Feedback and coaching

Team leadership

Job description

Iceland Foods Ltd is seeking a committed Shift Manager to join our Exeter-based team, starting as a Retail Assistant with a £2 hourly supplement when you shift manage the store. You will support the management team to deliver consistent results and provide exceptional service to customers.

Key responsibilities include maximizing profit, improving stock availability, and promoting offers while developing and retaining staff within an inclusive environment.