Retail Shift Lead — Flexible Hours & Growth

Tesco; Basingstoke; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday leave

Flexible hours

Staff discount

Wellbeing services

Life cover

Pension scheme

Discounts & shares

Uniform provided

Job summary

Tesco Shift Lead role in the United Kingdom offers the chance to lead store teams, ensure outstanding customer service, and drive daily store operations. You’ll be at the heart of in-store activity, collaborating with colleagues and managers to deliver a great shopping experience.

We offer a guaranteed minimum of 16 hours per week, flexible shifts, and benefits including staff discount, wellbeing services, life cover and a pension with employer contributions.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service ethos with a focus on the customer experience.
• Excellent communication and team collaboration skills.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Coordinate across store areas and act as the primary contact for daily queries.
• Foster positive, inclusive relationships to maximise team performance.
• Step in as store leader in the manager's absence.
• Make flexible, balanced decisions and adapt to change.
• Coach colleagues and provide constructive feedback.
• Identify opportunities to serve customers and communities better.

Skills

Leadership experience

Customer service

Communication

Team coordination

Job description

Tesco Shift Lead role in the United Kingdom offers the chance to lead store teams, ensure outstanding customer service, and drive daily store operations. You’ll be at the heart of in-store activity, collaborating with colleagues and managers to deliver a great shopping experience.

We offer a guaranteed minimum of 16 hours per week, flexible shifts, and benefits including staff discount, wellbeing services, life cover and a pension with employer contributions.