Retail Shift Lead: Inspire Team & Deliver Great Service

Tesco; Dundee; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Job summary

Tesco is looking for a Shift Lead to manage daily store operations in the United Kingdom. The role focuses on delivering a great customer experience, leading a team, and maintaining strong communication across all store areas.

You will be the go-to person for day-to-day queries and will help sustain an inclusive, high-performance environment. Salary starts at £15.59 per hour, rising to £16.86 in stores within the M25.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Clear communicator, able to keep the team well informed.
• Strong role model with passion for delivering great service.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Work across all store areas and with colleagues on day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.

Skills

Team leadership

Communication skills

Flexible working

Job description

Tesco is looking for a Shift Lead to manage daily store operations in the United Kingdom. The role focuses on delivering a great customer experience, leading a team, and maintaining strong communication across all store areas.

You will be the go-to person for day-to-day queries and will help sustain an inclusive, high-performance environment. Salary starts at £15.59 per hour, rising to £16.86 in stores within the M25.