Retail Shift Lead – Inclusive Team, Flexible Hours, Growth

Tesco; Nottingham; Presencial; GBP 21.000 - 23.000; Jornada completa

Descripción de la vacante

Tesco Shift Lead in the United Kingdom is responsible for leading the in-store team to deliver a great customer experience. You will work across all store areas, acting as the go-to person for day-to-day queries and coaching colleagues to perform at their best.

The role requires strong leadership with clear communication, the ability to adapt to change, and a commitment to inclusive, customer-focused service.

Formación

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong communication and leadership skills with a customer‑first mindset.
• Ability to motivate, coach and develop colleagues to deliver great service.
• Clear communicator and role model for the team.

Responsabilidades

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Descripción del empleo

Tesco Shift Lead in the United Kingdom is responsible for leading the in-store team to deliver a great customer experience. You will work across all store areas, acting as the go-to person for day-to-day queries and coaching colleagues to perform at their best.

The role requires strong leadership with clear communication, the ability to adapt to change, and a commitment to inclusive, customer-focused service.