Retail Shift Lead — Flexible Hours, Guaranteed 16+ Hrs

Tesco; Stevenage; Remote; GBP 18,000 - 25,000; Full time

Job summary

Tesco is hiring a Shift Lead to lead the store team across areas, delivering a great customer experience. You will work within defined availability windows and be the go-to person for day-to-day operational queries.

You must be 18+ with experience in team leadership in fast-paced retail and be a strong, clear communicator who motivates others. Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service.
• Clear communicator who keeps the team well informed.
• Ability to build positive, long-lasting relationships to create an inclusive team.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Communication

Customer service

Adaptability

Influence

Job description

Tesco is hiring a Shift Lead to lead the store team across areas, delivering a great customer experience. You will work within defined availability windows and be the go-to person for day-to-day operational queries.

You must be 18+ with experience in team leadership in fast-paced retail and be a strong, clear communicator who motivates others. Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week.