Retail Shift Lead - Flexible Hours, Inclusive Team

Tesco Retail; Freshwater; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco is seeking a Shift Lead to oversee daily store operations and lead a diverse team in a fast-paced retail environment. You will ensure exceptional customer service, coordinate across departments, and act as the on-shift leader when the store manager is absent.

The role requires 18+ years old, a proactive approach, and the ability to work varying shifts. We offer a supportive, inclusive environment and opportunities to grow within Tesco.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service skills and a can-do attitude.
• Clear communicator, able to keep the team informed and engaged.

Responsibilities

• Lead the store team to deliver a great in-store experience.
• Be the go-to person for day-to-day operational queries across all store areas.
• Coach colleagues, give feedback and model excellent service.
• Lead the store in the Manager’s absence and make balanced decisions.

Skills

Team leadership

People management

Customer service

Communication

Decision making

Adaptability

Job description

Tesco is seeking a Shift Lead to oversee daily store operations and lead a diverse team in a fast-paced retail environment. You will ensure exceptional customer service, coordinate across departments, and act as the on-shift leader when the store manager is absent.

The role requires 18+ years old, a proactive approach, and the ability to work varying shifts. We offer a supportive, inclusive environment and opportunities to grow within Tesco.