Retail Shift Lead - Flexible Hours & Benefits

Tesco; Bury; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday 20–22 days + bank holidays

Flexible working from day one

Colleague Clubcard 10% off

Wellbeing services

Life cover

Pension with matching contributions

Discounts, shares, cycle-to-work

Uniform provided

Job summary

Tesco is seeking a Shift Lead to drive great customer experience in-store. You will lead the team across store areas, acting as the go-to person for daily operational questions and coaching colleagues to deliver outstanding service.

Applicants should be over 18 with previous team leadership in retail and a passion for customer service. Expect flexible shifts and opportunities for career growth within Tesco.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong service mindset and ability to meet customer needs.
• Clear communicator using multiple methods to keep the team informed.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and support colleagues with day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.

Skills

Team leadership

Customer service

Communication

Retail experience

Tools

POS systems

Job description

Tesco is seeking a Shift Lead to drive great customer experience in-store. You will lead the team across store areas, acting as the go-to person for daily operational questions and coaching colleagues to deliver outstanding service.

Applicants should be over 18 with previous team leadership in retail and a passion for customer service. Expect flexible shifts and opportunities for career growth within Tesco.