Retail Shift Lead - Drive Service & Store Excellence

Company Shop Group; Corby; On-site; GBP 25,650 - 31,350; Part time

Benefits offered by this job

Free membership to Company Shop

Employee Assistance Programme

Annual Flu Injections

High street & leisure vouchers

On-site parking

Contributory pension scheme

Job summary

A major retailer in Corby is looking for a Shift Lead to oversee day-to-day store operations. You will lead a team to ensure high standards and deliver excellent customer service. Responsibilities include coaching team members, maintaining safety compliance, and managing stock. This role requires previous retail experience, strong communication skills, and a commercial mindset. The position offers a salary of £28,500 pro rata for 20 hours per week with various employee benefits including a contributory pension scheme.

Qualifications

• Experience in a supervisory or team leader role within a retail environment.
• Ability to maintain high store standards during trading and non-trading hours.
• Experience of handling cash and processing refunds.

Responsibilities

• Lead colleagues during shifts and ensure high operational standards.
• Deliver a consistently high level of customer service to all members.
• Maintain compliance with health and safety standards on shift.

Skills

Retail operations knowledge

Leadership skills

Customer service

Communication skills

Commercial awareness

Education

Food Safety Level 1 qualification

Job description

A major retailer in Corby is looking for a Shift Lead to oversee day-to-day store operations. You will lead a team to ensure high standards and deliver excellent customer service. Responsibilities include coaching team members, maintaining safety compliance, and managing stock. This role requires previous retail experience, strong communication skills, and a commercial mindset. The position offers a salary of £28,500 pro rata for 20 hours per week with various employee benefits including a contributory pension scheme.