Store Shift Lead: Drive Operations & Customer Experience

B&Q; Royal Tunbridge Wells; On-site; GBP 28,000 - 29,000; Part time

Benefits offered by this job

Award-winning pension scheme

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6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

A leading home improvement retailer in Royal Tunbridge Wells is seeking a Shift Lead to ensure smooth store operations and a positive customer experience. The role involves overseeing shift activities, ensuring safety, and leading the team effectively. Candidates should be customer-focused, safety-conscious, and capable of motivating their team. The position offers a competitive salary of £28,741.44 per annum with various employee benefits, including a generous pension scheme and 6.6 weeks holiday.

Qualifications

• Passionate about customers and dedicated to service excellence.
• Able to oversee store operations with attention to detail.
• Enjoys working in a dynamic team environment.

Responsibilities

• Oversee daily shift operations to ensure smooth store running.
• Serve as first point of contact for customers and staff.
• Maintain a safe shopping environment at all times.

Skills

Customer focus

Team collaboration

Safety awareness

Motivational leadership

Job description

A leading home improvement retailer in Royal Tunbridge Wells is seeking a Shift Lead to ensure smooth store operations and a positive customer experience. The role involves overseeing shift activities, ensuring safety, and leading the team effectively. Candidates should be customer-focused, safety-conscious, and capable of motivating their team. The position offers a competitive salary of £28,741.44 per annum with various employee benefits, including a generous pension scheme and 6.6 weeks holiday.