Retail Security Supervisor | Lead Patrols & CCTV

MAN COMMERCIAL PROTECTION LIMITED; Tendring; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Full uniform supplied

Double pay on Bank Holidays

IPSA membership

24-hour IPSA helpline

24-hour legal helpline IPSA

Company pension

Perks at Work High Street Discount

Job summary

MAN Commercial Protection are looking for a retail Security Supervisor located in Clacton-on-Sea. The role involves supervising a small team, patrolling the site, monitoring CCTV, and liaising with the client and site operations manager.

The ideal candidate must hold SG/DS and CCTV licences, have a full 5-year checkable history, and demonstrate strong communication, administration, and customer service skills. Computer literacy is required.

Qualifications

• A valid SG Licence / DS Licence and CCTV Licence is essential.
• A full 5-year checkable work / education history.
• Excellent communication and administration skills.
• Customer Service Skills.
• Excellent punctuality and attendance.
• Must be computer literate.

Responsibilities

• Keeping all security records up to date; liaising with Site operations manager (Client).
• Patrolling site and locking/unlocking; monitoring CCTV.
• Communicating with all site clients.
• Making decisions and working on own initiative.
• Scheduling rosters and holidays/sick for a 5-person team.
• Dealing with onsite training and upkeep of records.
• Maintaining health & safety on site.
• Recording vehicles on the ANPR system.
• Ensuring assignment instructions are followed & kept up to date.
• Ensuring staff permits are completed & incident reports are recorded.
• Downloading and recording CCTV footage.
• All faults in the control room are reported/logged.
• Keyholders details are kept up to date monthly.
• Site health & safety checklists completed daily.
• Dealing with complaints and investigations.

Skills

Excellent communication

Administration skills

Customer service skills

Punctuality & attendance

Education

5-year checkable work/education history

Tools

CCTV Licence

SG Licence

DS Licence

Job description

MAN Commercial Protection are looking for a retail Security Supervisor located in Clacton-on-Sea. The role involves supervising a small team, patrolling the site, monitoring CCTV, and liaising with the client and site operations manager.

The ideal candidate must hold SG/DS and CCTV licences, have a full 5-year checkable history, and demonstrate strong communication, administration, and customer service skills. Computer literacy is required.