Full-Time Store Security & Safety Champion

B&M Retail Limited; Weston-super-Mare; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts across many

Hospitality & more

Job summary

B&M Retail Limited in Weston-super-Mare is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. The role is full-time, permanent, with shifts across daytime, evening and weekends to fit business needs and personal flexibility.

You’ll work closely with the Store Management Team to prevent loss, manage risk and uphold safety and professionalism, while engaging customers and colleagues to resolve

Qualifications

• Ability to follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confident handling difficult conversations in a professional manner.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Alert

Calm under pressure

Verbal communication

Written communication

Customer-first mindset

Tools

CCTV systems

Job description

B&M Retail Limited in Weston-super-Mare is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. The role is full-time, permanent, with shifts across daytime, evening and weekends to fit business needs and personal flexibility.

You’ll work closely with the Store Management Team to prevent loss, manage risk and uphold safety and professionalism, while engaging customers and colleagues to resolve