Full-Time Retail Security Officer - Customer-Focused

B&M Retail Limited; Brighton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discount in stores

Colleague portal discounts

Hospitality benefits

Job summary

B&M Retail Limited in Trentvale is seeking a confident and professional Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. You will work across daytime, evening and weekend shifts, report incidents, monitor CCTV, enforce safety procedures, and contribute to a safe, high‑performing store team.

Join a growing retailer that values integrity, teamwork and personal development, with benefits and opportunities to build your

Qualifications

• Ability to follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations in a professional manner.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Job description

B&M Retail Limited in Trentvale is seeking a confident and professional Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. You will work across daytime, evening and weekend shifts, report incidents, monitor CCTV, enforce safety procedures, and contribute to a safe, high‑performing store team.

Join a growing retailer that values integrity, teamwork and personal development, with benefits and opportunities to build your