Retail Security Pro – Safeguard People & Stock

B&M Retail; Harrow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality perks

Job summary

B&M Retail in Acton is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. You’ll work with the Store Management Team to prevent loss, manage risk and maintain high standards of safety and professionalism.

This full-time role offers flexible daytime, evening and weekend shifts and the chance to be an integral part of the store team, contributing to a safe shopping environment and great customer service.

Qualifications

• We’re looking for someone who is alert, calm under pressure and confident in their approach.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents
• Operating and reviewing CCTV systems in line with company policies
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

Skills

Customer service mindset

Communication skills

Calm under pressure

Team player

Job description

B&M Retail in Acton is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. You’ll work with the Store Management Team to prevent loss, manage risk and maintain high standards of safety and professionalism.

This full-time role offers flexible daytime, evening and weekend shifts and the chance to be an integral part of the store team, contributing to a safe shopping environment and great customer service.