Retail Security & Loss Prevention Specialist

B&M Retail Limited; West Drayton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Store discounts

Colleague discounts

Job summary

B&M Retail Limited in Yiewsley is seeking a confident Retail Security Officer to safeguard people, products and the store while delivering a welcoming customer experience. This full-time, permanent role offers day, evening and weekend shifts.

You will monitor store, operate CCTV, enforce Health & Safety, investigate loss, and engage with customers to resolve situations calmly. Join a team that values integrity and teamwork; you’ll enjoy store discounts and access to a colleague portal offering

Qualifications

• Experience in retail security preferred but not required.
• Strong observation and reporting skills.
• Ability to follow procedures and stay composed.
• Effective communication with customers and colleagues.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Verbal communication

Written communication

Customer focus

Composure under pressure

Team player

Integrity

Decision making

Tools

CCTV systems

Job description

B&M Retail Limited in Yiewsley is seeking a confident Retail Security Officer to safeguard people, products and the store while delivering a welcoming customer experience. This full-time, permanent role offers day, evening and weekend shifts.

You will monitor store, operate CCTV, enforce Health & Safety, investigate loss, and engage with customers to resolve situations calmly. Join a team that values integrity and teamwork; you’ll enjoy store discounts and access to a colleague portal offering