Retail Security Officer — Tech-Driven & Customer-Focused

Mitie; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

SIA licence renewal funded

Job summary

Mitie is seeking a Retail Security Officer to protect a Tesco/Asda store and its people, delivering security and exceptional customer service in line with Mitie and Asda values. The role includes comprehensive training, licence renewals, and access to technology like body worn cameras to support incident reporting.

You’ll be supported by the NOC and receive full on-site training and development. The position emphasizes compliance with UK law, proactive incident reporting, and a customer-focused

Qualifications

• SIA License required
• Trackable 5 year work history
• Energy and enthusiasm

Responsibilities

• Be aware of and ensure compliance with policies and regulatory requirements as directed by the Security Account Manager and in line with UK law.
• Engage with National Operations Centre (NOC) and Mitie management using technology to report incidents.
• Complete all site tasks as defined in the Assignment Instructions (AI's).
• Review published Assignment Instructions and suggest amendments to improve service.
• Maintain front-line licence (Security Guarding or Door Supervision) and wear it at all times.
• Work in a systematic, methodical and orderly way.

Skills

SIA Licence

Energy & enthusiasm

Job description

Mitie is seeking a Retail Security Officer to protect a Tesco/Asda store and its people, delivering security and exceptional customer service in line with Mitie and Asda values. The role includes comprehensive training, licence renewals, and access to technology like body worn cameras to support incident reporting.

You’ll be supported by the NOC and receive full on-site training and development. The position emphasizes compliance with UK law, proactive incident reporting, and a customer-focused