Retail Security Officer: Protect People & Assets

Mitie Group plc.; Wrexham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mitie Group plc. on the ASDA contract is seeking a dedicated Security Officer to join the ASDA Wrexham team. You will protect customers, staff, stock and assets while delivering high-quality service in a busy retail environment.

Essential: valid SIA licence; CCTV knowledge is desirable; prior retail security experience; strong communication and reporting skills. The role includes ongoing training, progression opportunities, and support within a leading security provider.

Qualifications

• Previous retail security or security experience.
• Valid SIA Licence.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Strong observation and incident reporting skills.

Responsibilities

• Protect customers, colleagues, stock and assets while delivering professional security services.
• Produce accurate incident reports and notebook entries.
• Monitor for suspicious activity and respond to incidents promptly.
• Conduct regular store patrols and maintain a visible security presence.
• Ensure compliance with site AI's, safety policies, and regulatory obligations.

Skills

Communication

Customer service

Observation

Incident reporting

Calm under pressure

Tools

Aura incident reporting software

Job description

Mitie Group plc. on the ASDA contract is seeking a dedicated Security Officer to join the ASDA Wrexham team. You will protect customers, staff, stock and assets while delivering high-quality service in a busy retail environment.

Essential: valid SIA licence; CCTV knowledge is desirable; prior retail security experience; strong communication and reporting skills. The role includes ongoing training, progression opportunities, and support within a leading security provider.