Retail Security Officer — CCTV & Loss Prevention

Mitie Group plc.; Pwllheli; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

ASDA contract exposure

Structured training and development

Career progression within Mitie

Job summary

Mitie Group plc. is recruiting a Retail Security Guard to join ASDA's security team. You will protect customers, staff, stock and assets, and provide excellent service in a fast-paced retail environment.

The role requires a valid SIA licence, CCTV qualification is a plus, and you will receive ongoing training and opportunities for progression within Mitie’s security division on the ASDA contract.

Qualifications

• Previous retail security or security experience.
• Valid SIA Licence.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Strong observation and incident reporting skills.

Responsibilities

• Protect customers, colleagues, stock and assets while delivering outstanding customer service.
• Deliver professional security services in line with site AI's and customer requirements.
• Develop career through ongoing training, support and progression opportunities.
• Carry out duties in accordance with site instructions and safety procedures.
• Support loss prevention initiatives through proactive patrols and visible security presence.
• Produce accurate incident reports and notebook entries.
• Respond professionally to challenging situations and maintain a professional image for Mitie and ASDA.

Skills

SIA Licence

Communication

Customer service

Observation/reporting

Calm under pressure

Tools

Aura incident reporting software

Job description

Mitie Group plc. is recruiting a Retail Security Guard to join ASDA's security team. You will protect customers, staff, stock and assets, and provide excellent service in a fast-paced retail environment.

The role requires a valid SIA licence, CCTV qualification is a plus, and you will receive ongoing training and opportunities for progression within Mitie’s security division on the ASDA contract.