Retail Security Officer — Full-Time, Flexible Shifts

B&M Retail Limited; Loughborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

B&M Retail Limited in Loughborough is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. You’ll work closely with the Store Management Team to prevent loss, manage risk and uphold safety standards.

This full-time, permanent role covers daytime, evenings and weekend shifts, offering variety and responsibility as part of the store team. We value integrity, teamwork and customer focus.

Qualifications

• Be alert and respond calmly in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations professionally.
• Demonstrate honesty, integrity and a strong work ethic.

Responsibilities

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems in line with policies.
• Support health and safety procedures and practices.
• Investigate stock loss, theft and fraud as needed.
• Engage with customers and colleagues to resolve situations calmly.

Skills

Verbal & written communication

Customer-first mindset

Calm under pressure

Follow procedures

Team player

Judgement & integrity

Tools

CCTV operation

Job description

B&M Retail Limited in Loughborough is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. You’ll work closely with the Store Management Team to prevent loss, manage risk and uphold safety standards.

This full-time, permanent role covers daytime, evenings and weekend shifts, offering variety and responsibility as part of the store team. We value integrity, teamwork and customer focus.