Retail Security Officer – Customer‑Focused, With Benefits

Mitie; Leeds, Pudsey, Wakefield; Sur place; GBP 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Cycle to Work Scheme

Life Assurance

Share Incentive Plan

Save As You Earn Scheme

Company-funded SIA licence renewal

Childcare Voucher Scheme

Résumé du poste

Mitie is hiring a Central Yorkshire Support Security Officer to cover locations around Leeds including Brigate, Crown Point, White Rose, Moortown, Pudsey, Wakefield and surrounding areas. The role pays £15.15 per hour and requires a proactive, customer-focused approach to keep customers and colleagues safe.

You'll be a visible presence in-store, handle incidents calmly, use store tech for reporting, and work closely with colleagues to protect people, stores and products.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service mindset and ability to engage warmly with customers.
• Calm, confident, and professional approach under pressure.
• Proactive mindset with ability to make quick, sound decisions.
• Able to work as part of a team in a fast-paced retail environment.
• 5-year checkable work history within the UK.

Responsabilités

• Act as a visible, customer-facing security presence across multiple Leeds locations.
• Prevent loss, respond to incidents, and identify security risks.
• Use store technology and reporting tools to support incident management.
• Maintain high standards of safety and customer service in-store.

Connaissances

Communication skills

Interpersonal skills

Calm under pressure

Customer service

Proactive mindset

Team player

Description du poste

Mitie is hiring a Central Yorkshire Support Security Officer to cover locations around Leeds including Brigate, Crown Point, White Rose, Moortown, Pudsey, Wakefield and surrounding areas. The role pays £15.15 per hour and requires a proactive, customer-focused approach to keep customers and colleagues safe.

You'll be a visible presence in-store, handle incidents calmly, use store tech for reporting, and work closely with colleagues to protect people, stores and products.