Retail Security Officer — Calm, Visible Safety & Service

Mitie Group plc.; Great Yarmouth; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Annual leave

Pension

Uniform provided

License renewal support

Induction and training

Retail discounts

Online GP access

Career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer for a Great Yarmouth shop floor role. You will be visible, approachable and professional, providing a safe shopping experience and ensuring customer satisfaction while protecting people and property.

Role involves flexible shifts, life-long learning, and progression opportunities within Mitie’s security team. A paid lunch break and guaranteed hours are highlighted in the package offered.

Qualifications

• SIA licence required or willing to obtain with employer support.
• Full 5-year checkable employment or education history.
• Customer-focused and professional approach.

Responsibilities

• Provide a visible, reassuring security presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and disorder.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work with store management and local agencies.
• Support partnerships with Police and local crime networks.
• Utilise Body Worn CCTV to enhance on-site safety.

Skills

Customer service

Professionalism

Proactive

Education

5-year history check

SIA licence willingness

Job description

Mitie Group plc. is seeking a confident Retail Security Officer for a Great Yarmouth shop floor role. You will be visible, approachable and professional, providing a safe shopping experience and ensuring customer satisfaction while protecting people and property.

Role involves flexible shifts, life-long learning, and progression opportunities within Mitie’s security team. A paid lunch break and guaranteed hours are highlighted in the package offered.