Retail Security Officer — Visible, Customer-First Protection

Mitie Group plc.; Andover; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Pension scheme

Uniform provided

SIA licence renewals support

Full induction and training

Job summary

Mitie Group plc is seeking a confident Retail Security Officer to protect people, prevent loss and create a safe, positive shopping experience on the shop floor. You’ll bring energy, professionalism and a calm presence to customers and colleagues alike.

We offer flexible shifts discussed at interview, guaranteed contracted hours, paid lunch breaks and full induction plus ongoing training. You’ll work with store management, local police and crime networks to maintain safety and deter theft.

Qualifications

• SIA licence or willingness to complete training
• 5-year checkable employment or education history

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Observation

Communication

Job description

Mitie Group plc is seeking a confident Retail Security Officer to protect people, prevent loss and create a safe, positive shopping experience on the shop floor. You’ll bring energy, professionalism and a calm presence to customers and colleagues alike.

We offer flexible shifts discussed at interview, guaranteed contracted hours, paid lunch breaks and full induction plus ongoing training. You’ll work with store management, local police and crime networks to maintain safety and deter theft.