Retail Security Officer — Calm, Customer‑Focused, 40+hrs

Mitie; West Kirby; Sur place; GBP 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

£13.58 per hour (salary)

Guaranteed 40+ hours per week

20% colleague discount (after a period

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Résumé du poste

Mitie is seeking a Retail Security Officer for M&S in Liverpool Edge Lane. The role focuses on creating a safe and welcoming environment, protecting people and products, and supporting store operations with professional incident handling.

You will engage with customers and colleagues, maintain calm under pressure, and use store technology to assist in incident management. A Customer-service mindset and reliable, professional conduct are essential.

Qualifications

• Previous security experience preferred.
• SIA licence desirable but not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Connaissances

Security experience

Strong communication

Calm under pressure

Proactive mindset

Customer service mindset

Description du poste

Mitie is seeking a Retail Security Officer for M&S in Liverpool Edge Lane. The role focuses on creating a safe and welcoming environment, protecting people and products, and supporting store operations with professional incident handling.

You will engage with customers and colleagues, maintain calm under pressure, and use store technology to assist in incident management. A Customer-service mindset and reliable, professional conduct are essential.