Retail Security Officer - Calm, Customer‑Focused, 40+hrs

Mitie Cleaning & Hygiene Services; Loughborough; Sur place; GBP 15 000 - 22 000; Plein temps

Avantages offerts par ce poste

£13.58 per hour

Guaranteed 40+ hours per week

20% colleague discount (after a qualif

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Résumé du poste

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer to support M&S in Loughborough. You’ll be the visible, customer‑facing presence, helping keep customers and colleagues safe while delivering excellent service.

We offer £13.58 per hour, guaranteed 40+ hours per week and a comprehensive benefits package, including a company‑funded SIA licence renewal, a cycle to work scheme and life assurance. This role requires calm under pressure and a proactive, service‑milled approach.

Qualifications

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Responsabilités

• Be a visible, customer‑facing presence in store and support customers and colleagues.
• Help keep the store safe by preventing loss, responding to incidents and identifying risks.
• Support safe ways of working and operate store technology and reporting systems.
• Remain calm and professional when handling challenging situations or emergencies.
• Work closely with colleagues to maintain high standards and a positive environment.
• Adapt to dynamic retail needs and provide flexible coverage as required.

Connaissances

Security experience

SIA licence (desirable)

Communication skills

Calm under pressure

Proactive decision making

Customer service oriented

Description du poste

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer to support M&S in Loughborough. You’ll be the visible, customer‑facing presence, helping keep customers and colleagues safe while delivering excellent service.

We offer £13.58 per hour, guaranteed 40+ hours per week and a comprehensive benefits package, including a company‑funded SIA licence renewal, a cycle to work scheme and life assurance. This role requires calm under pressure and a proactive, service‑milled approach.