Retail Security Officer - 4-on/4-off & Customer Safety

OCS; East Kilbride; On-site; GBP 21,000 - 28,000; Full time

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Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock across our stores. You will deter theft, monitor CCTV, respond to incidents and provide a confident, helpful presence.

You must hold a valid SIA Licence (DS or Security Guarding), be able to pass DBS/ BS7858 checks, and have strong observation and communication skills. This role requires flexibility to work 4 on 4 off shifts, including weekends and evenings.

Qualifications

• DBS and BS7858 security clearance are required (Right to Work in UK).
• Valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Strong observational skills with the ability to identify suspicious behaviour.
• Calm and professional handling of difficult situations and incidents.
• Excellent verbal and written communication for reporting.

Responsibilities

• Maintain a visible security presence and deter theft.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents; escalate when required.
• Conduct searches in line with company procedures.
• Complete accurate incident and observation reports.
• Work closely with store management on security matters.
• Provide a professional and approachable presence; assist customers.

Skills

SIA Licence (DS/ guarding)

Right to Work in UK

Observational skills

Communication skills

Job description

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock across our stores. You will deter theft, monitor CCTV, respond to incidents and provide a confident, helpful presence.

You must hold a valid SIA Licence (DS or Security Guarding), be able to pass DBS/ BS7858 checks, and have strong observation and communication skills. This role requires flexibility to work 4 on 4 off shifts, including weekends and evenings.