SIA‑Licensed Retail Security Officer | 4-on 4-off

OCS

Greenock

Hybrid

GBP 18,000 - 23,000

Full time

4 days ago

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Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a retail setting. You will deter theft, monitor CCTV, respond to incidents and provide excellent customer service within a fast-paced environment.

The ideal candidate holds a valid SIA Licence (DS or Security Guarding), can obtain DBS and BS7858 clearance, and is flexible for weekends and evenings. Join an award-winning team committed to safety and service.

Qualifications

Right to Work in the UK is a must.
DBS and BS7858 security clearances required.
Valid SIA Licence (DS or Security Guarding) and security experience.
Strong observational skills to identify suspicious activity.
Calm and professional handling of difficult situations.
Excellent verbal and written reporting and communication.
Flexible to work weekends and evenings.

Responsibilities

Maintain a visible security presence, deterring theft and anti-social behaviour.
Patrol the store and monitor CCTV for suspicious activity.
Respond to alarms and incidents, escalating when required.
Conduct searches in line with procedures when necessary.
Complete accurate incident and observation reports.
Work closely with store management and staff on security matters.
Provide a professional and approachable presence.
Assist customers and staff with queries.
De-escalate challenging situations calmly.
Follow site procedures, company policies and legal requirements.
Support the wider team and undertake additional duties as required.